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Data Science in Travel Industry

Data science being on the top emerging technologies has a wide assortment of uses starting from medical care to finance to travel and many more. To fulfill the developing requirements of the clients' data science calculations are imperative and in great demand. Personalized recommendations can be provided to the users with the help of data science. The customers tend to appreciate such recommendations because they tend to suit their requirements thus helping them to not compromise on anything.

Sentiment analysis is pointed toward dissecting printed information and comprehend the feelings of the client. Sentiment analysis permits the organization or specialist co-op to comprehend the demeanor of the client towards their image. Significant travel booking websites have now deployed recommendation engines on their websites. These recommendations often match the customers’ needs with available offers.

Trip planning is often difficult because one has to take in consideration destinations, working hours, schedules etc. Route optimization plays a significant part in this industry and helps customers.

Some significant websites have now deployed chatbots on their websites that help provide their customers with 24x7 assistance. This has also reduced the number of customer service representatives requires since most questions are answered by chatbots thus reducing the company’s expenditure.The real-time analysis allows companies to provide short-timed deals helping them earn more.

Predictive analysis helps companies to come up with new deals and identify the customers that might be interested in them. This encourages the organization to evade limits for quite a long time that needn't bother with unique advancement or keep up pertinence between the official site and outsider booking specialist co-ops.

The above-listed applications are just a few used cases that data science helps with. In conclusion, data science is helping change the face of travel and tourism industry.

 

References:

  • https://www.kdnuggets.com/2019/02/top-7-data-science-use-cases-travel.html
  • https://www.altexsoft.com/blog/datascience/data-science-and-ai-in-the-travel-industry-9-real-life-use-cases/
  • https://blog.travelcarma.com/2020/02/25/applications-of-data-science-machine-learning-in-travel/

 

 

  •  December, 17, 2020
  • Ieesha Deshmukh
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